What Our Legal Terms Actually Cover
Our legal terms apply to every interaction you have with this platform — account creation, wallet deposits via DANA, OVO or GoPay, withdrawal requests and any dispute you raise through our support channels. These terms are written to reflect the realities of operating an online platform
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for users in Indonesia, where access and eligibility depend on the legal environment in your region. We do not make blanket promises about service availability; instead, we describe what applies where local law permits it. If a section of these terms conflicts with a regulation in
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your region, the local regulation takes precedence. Our policy on payment transactions covers the moment you initiate a DANA, OVO or GoPay deposit through to confirmation in your account wallet — including what happens if a transfer is delayed or marked incomplete by your e-wallet provider.
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For withdrawals, the same wallet used to deposit is generally required for verification, and we retain the right to request identity confirmation before releasing funds. Changes to these legal terms are posted on this page with a note of what changed and when. Continuing to use
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your account after a change is posted means you accept the updated terms. If you disagree, contact us before using the platform further so we can discuss your options.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.